Return Policy
Here is the English translation of your Return and Refund Policy details:
If the return is due to consumer reasons, the customer shall bear the return shipping costs. The exact amount depends on the chosen shipping service provider. However, if the return is due to our fault (e.g., damaged or defective goods), the customer will not incur any shipping costs.
Refund Processing Time
Once your return request has been approved and processed, it usually takes 1–3 business days for the refund to be credited to your account. In individual cases—depending on your bank or payment service provider—it may take up to 7 business days for the amount to become visible in your account.
Refund Method
The refund will always be issued via the payment method used during the purchase (e.g., credit card/debit card, Klarna, PayPal, Swish, etc.). Cash payouts or refunds via alternative payment methods are excluded. If you used an installment payment service (e.g., Klarna), the refund will be processed in accordance with the guidelines of the respective provider.
Additional Information
You will receive a confirmation email once the refund has been completed. If you do not receive the refund within 7 business days, please first contact your bank or payment provider. If the problem persists, please contact our customer service team at service@gfdhjg.com so that we can assist you further.
Return Address
Floor [Insert Floor Number], Building A, Heyu Industrial Park, Zhan Cheng Community, Fuhai Street, Bao’an District, Shenzhen, China